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FAQ'sSign UpDo I have to sign up on the Web or is there a toll-free number? What advantage is there to signing up on the Web? Is my information safe? Will my personal information be used for any other purposes? Can I sign up with multiple numbers? Do I have to make any term commitments or sign any contracts? How long before my service is activated? What other toll charges, fees or local charges can I expect? Rates Why are the rates so much lower than companies like AT&T and MCI? Do my rates vary depending on the time of day I call? How do Husky Long Distance rates differ from other companies? Are my calls billed in 60-second increments? Can I use Husky Long Distance for international calls? Is there a monthly service charge? Billing Is my credit card charged automatically? What charges will appear on my credit card? Will you notify me when my credit card is charged? How will I know when my monthly bill is ready? Can I receive a paper statement through the mail? Are there any hidden charges? What if I have a problem with my bill? The company Who is Husky Long Distance ? Who is Covista Communications? How long have you been in business? Are you going to be around? Does the company have its own network? Do I have to sign up on the Web or is there a toll-free number? You can sign up at www.huskyld.com or call us at 1-800-237-7115 . Our Web sign up is completely secure. All your information is kept confidential. See our security policies. What advantage is there in signing up on the Web? It is simple, convenient, and secure. Sign up anytime, 24 hours a day. Is my information safe? Your information is confidential and will not be used for any other purposes without your permission. All credit card information is encrypted for optimum security. For more details, see our security policies. Will my personal information be used for any other purposes? No. Your personal information will not be used for any other purposes without your permission. Can I sign up with multiple numbers? Absolutely. You can have unlimited numbers on the Husky Long Distance at no additional cost (residential use only). Do I have to make any term commitments or sign any contracts? No. There are no term commitments or contracts to sign. You can cancel your service at anytime with no further obligation. How long before my service is activated? In most cases, your service will be activated within two weeks and sometimes within a few days. Service activation is dependent on your Local Exchange Carrier (LEC) and activation times vary in each calling area. What additional toll charges, fees or local charges can I expect? None. There are no additional charges except for the low monthly $3.95 service fee and your long distance charges. Your Local Exchange Carrier (LEC) will carry all your local calls and you will be billed for those the same as you are today. 
Why are the rates so much lower than companies like AT&T and MCI? Husky Long Distance is a part of the Covista Communications nationwide fiber optic network, and we have one of the most efficient call routing systems in the country. We have been in business since 1983 and have always provided our customers with some of the best rates in the industry. Do my rates vary depending on the time of day I call? No. Unlike most plans offered by our competitors, Husky Long Distance offers a flat rate for all your calls no matter what time of day. How do Husky Long Distance rates differ from other companies? Husky Long Distance rates are as much as 70% lower than our competitors. For more details, see our rates comparison. Are my calls billed in 60-second increments? No. Your calls are billed in six (6) second increments, so unlike most other plans, you only pay for the time you talk. If you talk for 12 seconds, you only pay for 12 seconds, not a full minute. Can I use Husky Long Distance for international calls? Absolutely. Husky Long Distance has some of the most competitive international rates in the industry. Is there a monthly service charge? Yes. The monthly service charge for the Husky Long Distance plan is a low $3.95 a month, as much as 60% less than most of our competitors.
Is my credit card charged automatically? Yes, at the end of each billing month. You will receive an email confirming your charges. You can also log in anytime at www.huskyld.com and view your account status, including your bill. What charges will appear on my credit card? We will conveniently charge your outstanding balance to your credit card each month. Will you notify me when my credit card is charged? Yes. You will receive an email confirming your charges and you can check your account status anytime at www.huskyld.com by logging in with your customer ID and password. How will I know when my monthly bill is ready? Once we have established what billing cycle you are on, you will be billed at the same time each month. You can also check your account status anytime at www.huskyld.com . Can I receive a paper statement through the mail? Yes. You can receive a paper copy of your bill through the mail for an additional $2.00 a month. Are there any hidden charges? None. Just a low $3.95 per month service fee and 3.9¢ per minute for all your state-to-state calls. Charges for you in-state calls are based on you in-state rate. Sales tax, the Universal Service Fund (USF) and other regulatory charges are additional fees that will also apear on your statement. What if I have a problem with my bill? For any problems or questions, email us at cs@huskyld.com or call toll-free at 1-800-237-7115.
Who is Husky Long Distance ? Husky Long Distance is a part of Covista Communications, one of the most respected telecommunication companies in the business. Husky Long Distance was set up solely to offer residential service at the most competitive rates possible. Who is Covista Communications? Covista Communications began in 1983 and serves customers nationwide with a state-of-the-art fiber optic network and one of the most efficient call routing systems. Covista has thousands of satisfied customers and has an excellent reputation for call quality and customer service. How long have you been in business? Covista Communications has been in business for 19 years. It is expanding its operations with the recent addition of several switching locations throughout the U.S. The company is financially sound with plans to be here for many years to come. Does the company have its own network? Yes. As matter of fact, Covista's network is regarded as tops in the industry. In addition to our own network, we also have agreements with every major carrier so your calls are always routed in the most efficient way possible.
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